About Your Visit | What To Expect
As a patient of this office you can expect:
- An organization dedicated to quality and dignity of life.
- Confidential treatment of all communications and records pertaining to your care.
- Education about your illness, tests, treatment choices, support groups, and other available services.
- Access to the most appropriate treatment plan for you, quality cancer care that is culturally competent, ethical, and cost-effective.
- A caring, polite, attentive, and responsive staff interested in your well-being.
- Highly competent health professionals who will pay attention to your unique needs and circumstances, and care that is coordinated and developed by competent cancer care providers.
- To be informed about and to understand the risks, side effects or discomforts that might arise as a result of your treatment.
- Assistance to obtain other professional opinions if you desire, or if we believe it to be in your best interest.
- Our undivided attention for a reasonable amount of time during each visit.
- Your phone calls to be returned as promptly as possible, especially those you indicate are urgent.
- That we will respect your desire to try treatment that might not be conventionally accepted. However, we will give you our honest opinion about such unconventional treatments.
- Assistance in understanding the cost of your treatment and the insurance and billing process.