Comprehensive Cancer Care Services

Careers | Currently Open Job Opportunities

Download a PDF Employment Application


Please submit application & resume to:

Highlands Oncology Group
Attn: Human Resources
3232 N. North Hills Blvd.
Fayetteville, AR 72703

or email -
In the subject line, please make sure to put the job title that you are applying for.
Highlands Oncology is an Equal Opportunity Employer

Data Manager / Billing (VBC)

GENERAL PURPOSE:   Responsible for comprehensive data management of patients participating in OCM in compliance with HOG policies and procedures, assuring that OCM requirements are fully met. Coordinate implementation of OCM CMS Quality Measures.


Develop and maintain full understanding of OCM requirements. 

In coordination with OCM co-workers keep affected staff abreast of CMS requirements.

Maintain documentation of data

Prepares/maintains OCM information

Analyzes data from CMS reports and communicates results to the provider teams

Works closely with OCM coordinator/physicians/nurses/ancillary departments to collect/maintain proper documentation

Works collaboratively with physicians/nurses/ancillary departments, and notifies them of incomplete data

Maintains patient confidentiality

Acts as a resource to clinic personnel/physicians regarding OCM program

Prepares/maintains OCM patient files accurately and in a timely fashion

Submits patient data that is accurate, complete, timely, neat, and in accordance with OCM CMS guidelines

Submit monthly MEOS Billing through EMR

Screen potential OCM patients according to OCM CMS inclusion criteria

Schedule patients with Social Worker and Business Office

Communicate routinely with supervisor and OCM co-worker(s) regarding program status

Submits routine reports/updates on upcoming deadlines/due dates

Maintain organizes files and office space

Follows up on outstanding issues

Calculates estimated cost information regarding each OCM episode, and provides to patient representatives for review with each OCM participant 

Attends OCM committee/department meetings

Attends OCM webinars

Additional duties as requested by supervisor, COO, or CFO.


Proficient in computer skills

Must be proficient in Excel 

Strong organizational skills

Knowledge of oncology/medical terminology

Medicare billing experience: helpful, not required

High level of professionalism and responsiveness when interacting with internal and external professionals

Effectively sets priorities and goals

Strong communicator - effective oral and written communication skills


Lifting up to 20 lbs.

Sitting at computer for long periods of time

May require occasional travel between clinic locations

Data Manager Research

General Purpose:                 

The data manager is responsible for data collection, consistent with Good Clinical Practice Guidelines, the HOG policies and procedures, and sponsor requirements within the assigned setting.

Job Duties and Responsibilities:

Maintains documentation of source data

Prepares/maintains patient oncology research information

Notifies PI, research coordinator and sponsor of patient issues

Works with doctors, nurses and research coordinator to identify/document toxicity, adverse events, etc.

Acts as a resource to hospital and clinic personnel/physicians regarding research activity.

Works closely with the study coordinators to collect/maintain accurate source documentation.

Prepares/maintains protocol files accurately and in a timely fashion

Submits patient data that is accurate, complete, timely, neat and in accordance with protocol parameters.



Proficient in computer skills

In-depth oncology and/or clinical research knowledge

Strong knowledge of medical terminology

Phlebotomy and ECG experience preferred, but not necessary


Communication Skills

Demonstrates a high level of professionalism and responsiveness when interacting with internal and external customers

Advises supervisor or other appropriate individuals of problems concerns

Collaborates effectively with physicians, nurses, and ancillary departments

Communicates routinely with supervisor/liaison regarding program status

Demonstrates effective oral and written communication skills

Attends research department meetings when held



Maintains patient/sponsor confidentiality

Promptly reports to work at designated times

Maintains good attendance with no unexcused absences

Follows up on issues as appropriate

Supports and adheres to organizational decisions, policies, and procedures,

Willingly accepts assignments and completes them in a timely manner


Organizations Skills

Maintains organized files and office space

Effectively sets priorities

Demonstrates flexibility in schedule to accommodate workload

Submits routine reports on or before due date


Professional Growth and Professionalism

Demonstrates professionalism in appearance/dress code consistent with policy of HOG

Seeks to increase skills through self‑directed learning activities

Demonstrates initiative in seeking new projects and making corporate‑related contributions

Willing to take continuing education courses as appropriate

Recognizes personal/professional limitations and strives for improvements

Acts as team member both corporately and within the individual setting


Physical Requirements:

May be asked to lift up to 20 pounds.  Lifting could include binders, reams of paper and office supplies

May be required to help move study supplies received in the pharmacy to the research office

Will require extensive desk use and computer use.

Genetic Counseling Assistant

Job Summary: The Genetic Counseling Assistant provides specialized support to the Oncology Genetic Counselor and the four Nurse Practitioners providing genetic screening.  The Genetic Counseling Assistant performs administrative and basic duties necessary to assist these providers in providing counseling and risk assessment for hereditary cancer genetic conditions to patients and families.

Essential Responsibilities:

Prepares and completes pre-visit information, including collection of relevant medical records, pathology reports, insurance and patient demographics, family history, and previous genetic testing results (if applicable).

Schedules patient appointments with the appropriate provider (Nurse Practitioner vs. Oncology Genetic Counselor).  Triages appointments based on surgical decision-making, if necessary.

Mails informational handouts, new patient paperwork/email link, missed appointment cards, and genetic testing results letters to patients.

Updates the EMR in regards to patient family cancer history and other pertinent genetics information.

Scans genetic testing results into EMR.

Sends correspondence to referring physicians (including appointment date, time, and provider) and letters concerning no-shows and inability to contact patient.

Sends referral correspondence to physicians for increased screening and management of positive patients.

Coordinates and schedules meetings for the Oncology Genetic Counselor.

Attends Multidisciplinary Tumor Conferences.  Prepares the Oncology Genetic Counselor with charts and records needed prior to conference.  Represents the Oncology Genetic Counselor in Multidisciplinary Tumor Conference if the Oncology Genetic Counselor is unable to attend.

Maintains the genetic testing results database.

Calculates the Oncology Genetic Counseling survey responses.


Required Qualifications:

1-3 years related work experience required.

Familiarity with medical terminology, medical records, test requisitions, pathology reports, and physician correspondence.

Strong organization and multitasking skills and ability to prioritize work effectively.

Strong skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, or Access and other web-based applications. May produce complex documents, perform analyses, and maintain databases.

Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.  Ability to remain calm in stressful situations.

OCM Documentation Manager

OCM Documentation Manager

Immediate open at busy medical clinic in Rogers. This is a part time position 3-4 days a week . Responsible for data management and must be proficient in excel and highly organized. Medicare or other health care billing experience helpful but not required.




  • Chart prep, which includes:
  • Fee tickets
  • Lab results, scan reports, or other diagnostics
  • Medication lists
  • Notes
  • New patient information from the portal
  • Obtain and document height, weight, vital signs, and pulse ox if applicable
  • Enter patient’s allergies, medications, medical, social, surgical and family histories, cancer screenings, as well as, referring and patient’s other physicians
  • Attach ICD-10 codes to diagnoses
  • Review patient’s medication list and keep it up-to-date.
  • Comply with Meaningful Use requirements
  • Prepare patients for examination and/or procedures
  • Assist with completion of visit note and send to other providers
  • Assist with completion of professional billing
  • Assist with CPOE – computerized physician order entry
  • Assist with scheduling blood orders and hospital admissions
  • Keep exam and procedure rooms stocked with necessary supplies, linens, and instruments
  • When necessary helps chemotherapy nurses in the Treatment Room.
  • Re-stock and inventory Procedure Rooms weekly
  • Attend required meetings and participate in a constructive manner as part of a cooperative organization.
  • Participate in professional development activities and maintain professional affiliation.
  • Maintain patient confidentiality according to HIPAA rules and regulations.
  • Establish and maintain effective working relationships with physicians, patients, medical staff, and the public.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to communicate clearly.
  • Perform related work as required.


  • Graduate from an accredited Medical Assistant Program
  • Must be a credentialed Medical Assistant - Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
  • BLS certification
  • Proficient in use of EMR (electronic medical record)
  • Must be able to work at both Rogers and Fayetteville locations

Job Type: Full-time


  • Medical Assistant: 1 year

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