Comprehensive Cancer Care Services

Careers | Currently Open Job Opportunities

Download a PDF Employment Application


Please submit application & resume to:

Highlands Oncology Group
Attn: Human Resources
3232 N. North Hills Blvd.
Fayetteville, AR 72703

Or you may email
In the subject line, please make sure to put the job title that you are applying for.
Highlands Oncology is an Equal Opportunity Employer

Phlebotomist Technician


Cooperates with other departments in a team approach to achieve objectives and goals. Performs routine phlebotomies, while providing safe patient care.

Ensures that equipment and facilities are in proper condition for use in delivering health care.

Maintains good personal relations and communications among all staff.

Inventories lab supplies and restocks. Clean equipment and work area.

Dispose of contaminated materials in appropriate containers.

Attends meetings and participates in a positive manner.

Maintains patient confidentiality.

Performs related work as required.

Assists with OSHA requirements.




Knowledge of current medical terminology and the ability to communicate with medical staff regarding laboratory issues. Skill in anticipating and reacting calmly to emergency situations. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.

Essential job functions included: physical control, dexterity, visual perception and eye-hand coordination. Requires standing, sitting, walking, bending and occasional light to moderate lifting. This includes assisting patients in ambulating within the clinic.



General supervision is received from the Lab Director or Lab Supervisor. Refers unusual or complex patient requests or technical questions concerning lab policy or procedure to an available tech or requesting physician. Finished work is subject to review by a physician or director. The incumbent is subject to overtime. The incumbent may be required to work occasional weekends on a rotation basis as directed by the supervisor.


High school education. Additional training by an accredited program in phlebotomy is beneficial. Previous experience in phlebotomy or the ability to learn basic phlebotomy skills showing an ability to learn the fine motor skills required to obtain blood samples. The ability to learn and perform x-rays under the supervision of the physicians and receive certification from the state of Arkansas.

Registered Nurse


To provide continuity of care to medical oncology patients, while practicing within the professional boundaries established by the Arkansas State Board of Nursing.


ESSENTIAL FUNCTIONS OF THE JOB – includes, but is not limited to:

·        Must possess strong clinical skills in patient assessment and obtaining pertinent medical history, as well as the ability to communicate this clearly to the physician and other members of the healthcare team.

·        Has the ability to make independent nursing judgments, which includes: triaging patient issues, symptom management, emergency management, and taking appropriate action, collaborating with the physician as needed

·        Will provide direct patient care and infusion services to oncology patients, as well as to patients referred from gastroenterology, immunology, neurology, rheumatology, and other disciplines.

·        Will have extensive knowledge of chemotherapy and biotherapy, which includes: administration, indications, immediate and long term side effects, and is able to instruct/educate patients and families in these areas.

·        Is knowledgeable about various venous and arterial access devices

·        Is knowledgeable about lab results and diagnostic findings and can educate patients when needed.  

·        Will assist with procedures such as bone marrow biopsies, central line placement, paracentesis, and thoracentesis

·        Will be skilled in the delivery of conscious sedation and the ability to monitor patients 

·        Will be skilled in telephone triage

·        Is competent in the use of the EMR and patient documentation

·        Coordinates patient care activities with Social Workers and other departments

·        Can communicate and delegate tasks to other members of the healthcare team in an appropriate and professional manner

·        Provides and maintains patient confidentiality, and maintain confidentiality in regards to clinic matters

·        Acts with skill during stressful or in emergency situations



·        Maintain continuing education hours as needed to maintain licensure

·        Demonstrates ongoing professional growth through and participation in relevant education endeavors and appropriate associations such as the Oncology Nursing Society

·        Adheres to clinic standards, policies and procedures, as well as being cost effective

·        Able to work independently, as well as a team member

·        Maintains high standard of professional performance, behavior and appearance.

·        Attends bi-monthly nursing meetings, or reads the minutes if unable to attend




  • Graduate of accredited school of nursing
  • Possess a valid and current Arkansas state license
  • CPR certification required
  • ACLS certification optional
  • ONS Chemotherapy and Biotherapy certification required after hire
  • ONS Pediatric Chemotherapy and Biotherapy certification optional
  • Oncology Certified Nurse (OCN) encouraged
Imaging Scheduler

General Purpose:  The Imaging Scheduler is the first point of contact for the Imaging Department.  The Imaging Scheduler provides support to ensure the department is organized and running successfully.  He/she promotes teamwork within the imaging department and with all other departments at Highlands Oncology Group.  The position works closely with patients, physicians, technologists, clinical staff, and other support personnel.  Imaging Schedulers are responsible for scheduling patients for their exams and for giving them any necessary instructions in preparation for their scan.  Works with the Imaging Department to manage, maintain, and update the schedule to promote optimal time management for the patient and/or the technologist. 

Job Duties and Responsibilities:

Specific duties include, but are not limited to:

·         Schedules and coordinates all diagnostic imaging studies (MRI, PET/CT, CT and Ultrasound).

·         Greets, instructs, and directs patients in a professional manner.

·         Prepares all documentation and records with accuracy.

·         Answers phone courteously and in a timely manner.

·         Prioritizes the scans and coordinates multiple exams with other areas.

·         Updates schedules with cancellations or reschedules and notifies appropriate staff.  Notifies patients with changes made to their appointment time, place, or date.

·         Reviews schedules daily, working as a team to resolve scheduling conflicts associated with department coverage changes.

·         Refers patients to proper clinical resources for healthcare questions and/or to proper personnel.

·         Verifies and obtains orders, screens insurance, and verifies proper diagnosis for all imaging appointments.

·         Screen orders for Pre-certification personnel.

·         Understands Imaging Tests.

·         Prepares the schedules for the next day.

·         Reminds patients of upcoming appointments.

·         Documents appointments in ARIA.

·         Schedules labs needed for scans.

·         Prepares finished fee tickets for the business office, medical records, and scanning.

·         Trains new employees in all aspects of scheduling and customer service.

·         Assists technologists with patient’s needs and lifting (lifting only applies to licensed personnel).

·         Additional duties as requested, including but not limited to working weekends and floating to Benton County clinic as needed or requested by supervisor or lead technologist.


·         High School Diploma

·         Multi-tasker, detail oriented, possess strong customer service skills with the ability to keep up in a fast paced environment.

·         Strong computer, problem solving, and organizational skills.

·         Ability to work within a team environment.

·         Excellent verbal communication, interpersonal, and telephone skills.

·         Ability to handle heavy phone volume.

·         Medical terminology and healthcare experience preferred.

·         Ability to work in a fast paced Oncology clinic.

·         Required to be onsite to fulfill job duties.

·         This job requires use of machines and equipment located onsite.

·         Must be able to interact and provide services to patient and employees.

Physical Requirements:

·         Job requires lifting, bending, standing, and sitting for long periods on time.

Data Manager Research

General Purpose :

The data manager is responsible for data collection, consistent with Good Clinical Practice Guidelines, the HOG policies and procedures, and sponsor requirements within the assigned setting.

Job Duties and Responsibilities:

  • Maintains documentation of source data
  • Prepares/maintains patient oncology research information
  • Notifies PI, research coordinator and sponsor of patient issues
  • Works with doctors, nurses and research coordinator to identify/document toxicity, adverse events, etc.
  • Acts as a resource to hospital and clinic personnel/physicians regarding research activity.
  • Works closely with the study coordinators to collect/maintain accurate source documentation.
  • Prepares/maintains protocol files accurately and in a timely fashion
  • Submits patient data that is accurate, complete, timely, neat and in accordance with protocol parameters.


  • Proficient in computer skills
  • In-depth oncology and/or clinical research knowledge
  • Strong knowledge of medical terminology
  • Phlebotomy and ECG experience preferred, but not necessary

Communication Skills

  • Demonstrates a high level of professionalism and responsiveness when interacting with internal and external customers
  • Advises supervisor or other appropriate individuals of problems concerns
  • Collaborates effectively with physicians, nurses, and ancillary departments
  • Communicates routinely with supervisor/liaison regarding program status
  • Demonstrates effective oral and written communication skills
  • Attends research department meetings when held


  • Maintains patient/sponsor confidentiality
  • Promptly reports to work at designated times
  • Maintains good attendance with no unexcused absences
  • Follows up on issues as appropriate
  • Supports and adheres to organizational decisions, policies, and procedures,
  • Willingly accepts assignments and completes them in a timely manner

Organizations Skills

  • Maintains organized files and office space
  • Effectively sets priorities
  • Demonstrates flexibility in schedule to accommodate workload
  • Submits routine reports on or before due date

Professional Growth and Professionalism

  • Demonstrates professionalism in appearance/dress code consistent with policy of HOG
  • Seeks to increase skills through self‑directed learning activities
  • Demonstrates initiative in seeking new projects and making corporate‑related contributions
  • Willing to take continuing education courses as appropriate
  • Recognizes personal/professional limitations and strives for improvements
  • Acts as team member both corporately and within the individual setting

Physical Requirements :

May be asked to lift up to 20 pounds. Lifting could include binders, reams of paper and office supplies

  • May be required to help move study supplies received in the pharmacy to the research office
  • Will require extensive desk use and computer use.
Administrative Assistant


Assist administration with tasks that do not require constant supervision.


Including, but not limited to, the following:

1. Be A General Task Manager

  • Manage HOG cell phone account. Add new users as needed. Monitor billing rates to assure the group is staying within the allotted plan limitations
  • Manage Medical Oncologists call schedule and distribute monthly calendar to internal and external groups. Assure that no more than three to four medical oncologists are out on vacation at one time to maintain clinic coverage. Assist in establishing a Holiday Call Rotation schedule and distribute to medical oncologists
  • Maintain Clinic Wide Phone Extension List
  • Purchase Cakes, flowers for special occasions
  • Grant writing or researching to find funding to support non reimbursable services offered at the practice
  • Manage and update Physician Clinic Schedules with contact information
  • Attend Physician and other Management meetings, prepare agenda and distribute as well as take notes and distribute minutes following meetings. Agenda items will be given by COO, CFO or physicians
  • Arrange for food at meetings as requested
  • Follow up on day to day requests that may come from physicians via COO & CFO.
  • Assist COO & CFO on follow-up items generated from meetings.
  • Assist COO & CFO with coordination of scheduling of meetings and send calendar invites to appropriate meeting participants.
  • Inform physicians of hospital staff meetings
  • Coordinate QCCA in office seminars
  • Coordinate travel arrangements for physicians and employees as needed
  • Other duties as assigned, this is a new position so it will be evolving

2. Professional Requirements

  • Must maintain a professional work appearance.
  • Keep matters relating to the practice, its patients and employees confidential. Must be trustworthy not to discuss confidential matters outside of meetings or with any individuals within or external to the practice.
  • Maintain loyalty and confidentiality to the practice and the physicians


  • Graduate of high school or higher level education
  • Must have proactive mindset and think outside the box
  • Have knowledge and be proficient in the use of Microsoft Word, Outlook Calendar and Excel
  • Possess excellent organizational skills and be able to be given tasks and reliably complete without constant supervision
  • Medical practice setting experience a plus
  • Possess excellent human relation skills
  • Possess effective oral and written communication skills
  • Possess problem-solving skills.
  • Maintain professional personal appearance
  • Must have dependable transportation and be willing to travel between clinics or run errands as needed
  • Must be able to attend meetings before and after normal work hours
Rx Billing

Summary of Duties

Including, but not limited to the following:

1)      Verification that accurate information is billed and collected.  Must possess knowledge of pharmacy billing procedures and PBM plans.

2)      Enter financial data into MAS.

3)      Ability to maintain monthly pharmacy remittance excel file of outstanding pharmacy third party billing.

4)      Obtain prior authorization requests for Highlands Oncology Group pharmacies.  Ability to submit all required medical documentation to the insurance to ensure proper approval.

5)      Understanding of foundation support that is available for Highlands’ patients for pharmaceuticals and the ability to provide support in processing paperwork to obtain approval.

6)      Work closely and professionally with pharmacists, physicians, and pharmacy department.

7)      Maintain patient and clinic confidentiality.

8)      Perform all related work as required.

9)      Any other duties as requested by supervisor.

Knowledge, Skills, and Abilities

Experience with pharmacy operations software and electronic medical record software, preferably ComputerRx and ONCO EMR.   Must possess the ability to adapt to the ever-changing billing requirements of Medicaid, Medicare D, and private insurance companies.  Professional verbal and written skills.  Physical demands: majority of the time will be spent at the desk working on a computer or on a telephone, light lifting.


High school diploma or GED

Pharmacy technician or Medical terminology

Computer experience

Physical Therapist - Part Time

Job description:

  • n  Evaluate and establish treatment goals for Highland’s patients and outside referrals.
  • n  Provide treatment primarily in the Fayetteville location.   
  • n  Document in the electronic medical record.
  • n  Work as a team with Highland’s staff, especially massage and lymphedema therapists.
  • n  Assist in ordering supplies needed for treatment.
  • n  Assist patients in obtaining compression garments.
  • n  Provide education to staff, patients and families as needed.  Occasionally may teach a group lymphedema education class.
  • n  Assist in scheduling patients.


  • n  Physical therapist currently licensed in the state of Arkansas.
  • n  Certified lymph edema therapist preferred.
  • n  Eligible for credentialing with Medicare and insurance companies. 
  •     Experience in an out-patient therapy setting preferred.